I deal with refunds/exchanges on an individual basis as each transaction is different.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Digital downloads
I don't accept exchanges but please contact me if you have any problems with your order.
PLEASE NOTE: Due to the nature of my items being handmade, it is meant to be different so no two pieces will be identical. Please be sure to contact me BEFORE confirming your order if you have questions.
Pre-approved Return Item(s) must be returned within 14 days after you received your purchase. It must be in it's original condition. Please contact for the shipment address.
Once I ship the item to you, I am trusting the post office to do their job and I cannot be held responsible for losses or damages. I package my items and send them fairly and honestly. If there are issues in shipping I will do my best to work with you to find your package.